![]() Interpreters step out of the role of linguistic mediator between two parties exchanging information to become an information source themselves. The service will evolve the role of Interpreters into that of a multilingual concierge. You can ask a bilingual crowd member for a restaurant recommendation or tips on how to use the local public transport system.Upon completion of each interpreting session, customers have the opportunity to rate the performance of each interpreter. The Uber-style app shows you a map with the location of nearby interpreters on standby. Linguists can indicate when they are online and able to accept jobs. Many of them essentially provide language services for extra revenue in their spare time. The service leverages the power of the crowd. The company relies on a pool of 100,000 professional linguists today, but CSOFT plans to tap into the much larger population of bilingual people.The platform is designed for both consecutive and simultaneous interpreting, enabling simple one-to-one conversations where the customer often puts the interpreter on speakerphone. It taps into local interpreters who are knowledgeable about the area in which customers need service. Stepes combines multiple desirable attributes into one package. Yao said that the service lets you access interpreters on demand, but still have the ability to schedule calls.This new capability is significant for several reasons: EVP Carl Yao briefed us on CSOFT’s latest offering: on-demand interpreting from mobile devices. However, 2017 will be the year of interpreting for the company. Last year, the company broadened the offering to support on-demand social media and image translation, again harnessing the power of the crowd. In December 2015, the company released Stepes (pronounced /'steps/), a human-powered mobile translation app designed to mobilize professional translators and Uberize the world’s bilingual population in the process. 19 CEOs insights at fastest growing LSPsĬSOFT (#22 on our global list of the 100 largest LSPs) has banked on mobile being a driving force behind language needs.19 CEOs Insights at fastest-growing LSPs 2022.
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